Events sent through the API will display the
type prefixed with the partner/shop name in Flows. For example, if sending an event called
"OrderPlaced", the event will display as as
"[Your Partner/Shop Name] - OrderPlaced" to distinguish it from other events of a similar type.
Events can include an identifier to tie the record to a subscriber (
If provided, Postscript will attempt to reconcile the provided identifier(s) to a single Subscriber using the following steps:
- Attempt to match Subscriber using
subscriber_id(unique across platform)
subscriber_idis not provided or no Subscriber has yet been matched, attempt to match using
phoneare not provided or no Subscriber has yet been matched, attempt to match using
Matching is done asynchronously. If no Subscriber is found for the given identifier(s), the event definition will still be captured and made available in Flows.
Note: This recent update now means you may populate Postscript with your custom events prior to Subscribers triggering them.